This refund and cancellation policy outlines how you can cancel or seek a refund for a product/service that you have purchased through the Platform. Under this policy:
- Cancellations will only be considered if the request is made within 7 days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated and the product delivery process has been initiated.
- ADWAPI DIGITAL MEDIA PRIVATE LIMITED does not accept cancellation requests for perishable items. However, the refund/replacement can be made if the user establishes that the quality of the product delivered is not good.
- In case of receipt of damaged or defective items, please report to our customer service team at [email protected]. The request would be entertained once we have checked and determined the same at our end. This should be reported within 7 days of receipt of products.
- In case of any refunds approved by ADWAPI DIGITAL MEDIA PRIVATE LIMITED, it will take 7 days for the refund to be processed to you.
Digital Products
For digital products purchased on adwapi.com, delivery is made electronically via email. If you do not receive your digital product within 48 hours of payment confirmation, or if the delivered file is corrupted or incomplete, please contact us at [email protected] for a replacement or refund.
Contact Us
ADWAPI DIGITAL MEDIA PRIVATE LIMITED
CIN: U74999GJ2016PTC092879
Address: F-7, Shikhar Complex, Vadali Road, Village: Bhayavadar, Taluka: Upleta, Rajkot, Gujarat - 360450
Email: [email protected]
Website: adwapi.com